Trust Certus
to take care of your critical mailings

A critical mailing service born out of experience

Certus Communications is a managed critical mailing service from Parking & Secure Documents.

With decades of experience in the team, we’re trusted by over 30 Local Authorities, and private operators, to provide their enforcement and compliance communication infrastructure.

From critical Penalty Charge Notices (PCNs) to enforcement correspondence, we make sending statutory communications stress free.

We make sending secure statutory communications stress free

Our highly experienced team takes care of your communications infrastructure and process.

Working with Certus, clients get:

Contact us to understand more about our managed critical mailing service.

Why use Certus Communications?

We partner with Local Authorities, Private Parking Contractors and software solution providers, to deliver secure, accurate and timely statutory communications.

End-to-end secure printing and mailing in a single facility

We tailor the communication infrastructure to your needs

Our expert team ensures accuracy, regulatory, and legal compliance

A dedicated account manager gives day-to-day support

Our transparent pay per document pricing with no extra costs

Security, Accuracy and Reliability – built in, as standard

Our combination of security, reliability and accuracy means you can trust us as a partner for your critical communications.

End-to-end secure printing and mailing

We provide end-to-end secure printing and mailing in a single, access-controlled UK facility.

Customer data is always in safe hands, starting with secure file transfer.

We provide full tracking, auditability and meet data protection regulations.

We continually review and strengthen our controls because we know any compromise in confidential personal data has consequences.

Accuracy and compliance ensured

Statutory documents are accurately formatted, produced, collated and dispatched in full compliance with current legislation.

Multipage mailings are accurately enclosed using reconciliation technology, and all mailings are dispatched on time through Royal Mail and other providers.

Reliable trusted partner

Whether you are issuing a few hundred notices or experiencing peak volumes, we are a trusted partner.

We offer a scalable solution using the latest technology in data handling, digital printing and postal fulfilment to meet your regulatory needs, as well as full business continuity and disaster recovery.

Your dedicated account manager proactively manages your mailings, ensuring a high level of service, consistent output quality and turnaround times.

We provide same day dispatch together with full tracking and reporting capabilities.

Cost efficient managed mailings

Your costs are clear with transparent pricing, and you can benefit from postage and production cost savings.

With streamlined workflows you can realise both cost and operational efficiency, allowing staff to focus on core enforcement activities rather than administration.

Accredited. Certified. Trusted

Your trusted partner for critical communications

We take care of your critical statutory communications, ensuring security, accuracy and reliability, allowing you to focus your time and resources elsewhere.

Service features include:

Contact us to understand more about our managed critical mailing service.

Let's Talk

If you would like to know more about our managed critical mailing service, arrange a site visit or simply have a conversation about how we could help you, get in touch.

Frequently Asked Questions

Certus is the managed critical mailing service from Parking & Secure Documents.

You get all the same experience and expertise you’ve come to trust under the service name Certus Communications.

Yes.

We will set up your letter template for your Penalty Charge Notices (PCNs) or enforcement correspondence in accordance with your requirements and current regulations.

We then populate the template with the data you send us.

Data is transferred between servers via a secure API or SFTP.

We provide end-to-end secure printing and mailing in a single, access-controlled UK facility.

Customer data is always in safe hands, beginning with encrypted secure file transfer.

We have the following security accreditations and infrastructure in place:

  • ISO 27001 Certified Information Security Management
  • Cyber Essentials Plus Certification
  • ISO 9001 Certified Quality Management
  • ISO 14001 Certified Environmental Management
  • Business continuity and disaster recovery plans, regularly reviewed and tested
  • Full tracking and auditability from receipt of your data through to dispatch
  • Continuous monitoring of systems, networks and endpoints

Printing and mailing take place within a single UK facility.

This ensures security, accuracy and reliability when managing critical statutory mailings.

We can provide same day dispatch and operate to strict Service Level Agreements (SLAs).

This ensures mailings are implemented securely, accurately and on time.

Yes.

A dedicated account manager provides day-to-day support.